What Data We Collect and Why
When you register, we collect your name, contact details, and the account credentials you create. Every time you deposit through JazzCash, Easypaisa or Raast, we record transaction references — not your full wallet PIN, which never passes through our servers. We collect this to verify your
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identity, process withdrawals back to your nominated wallet, and meet obligations that apply where local law and eligible regions require it. We also log device type, browser, and session data to keep your account secure and to fix issues when they come up. We do not
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sell your personal data to third parties for marketing. Data shared with payment processors — including the networks that handle JazzCash, Easypaisa and Raast transfers — is limited to what those processors need to complete your transaction. Retention periods depend on the type of data: active
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account data is held while your account remains open; transaction records are kept for the period required under applicable rules. You may request a copy of your stored data or ask us to delete an inactive account by contacting our support team. Availability of this service
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depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.